FAQ

General

What are your hours?

Our current School Year Hours are as followed:
Monday-Friday: 8:00am-9:00pm
Saturday: 8:00am-5:00pm
Sunday: Closed

Our Summer Hours are as followed:
Monday-Thursday: 8:00am-8:30pm
Friday: 8:00am-5:00pm
Saturday & Sunday: Closed

Where are you located?

We only have one location, our address is 2600 Campus Dr, Plymouth, MN 55441.

On what holidays/school closures is Mini Hops closed?

Find the closings/breaks for Mini Hops for the School Year 23-24 Session below:

  • October 31st: Half Day, last classes begin at 3:30
  • November 23 – 25, 2023: Closed
  • December 23 – January 1, 2024: Closed for classes, but open for Schools Out Camps
  • April 1 – 6, 2024: Closed for classes, but open for Schools Out Camps
  • May 25 – 27, 2024: Closed
  • June 1 – 8, 2024: Closed

* Please note that Competitive Team athletes and Academic Preschool may not follow the same schedule, please check the Team App or with your students coach for more info.

When will registration for Summer Classes be?

Our schedule for our summer classes will be available in April and registration will be held late April / early May.

How can I contact Mini Hops?

There are many ways to contact Mini Hops. You can email us at mail@mini-hops.com, call us at 952-933-2452, visit us at 2600 Campus Dr, Plymouth, MN 55441,  or text us at 888-465-3124.

What should my child wear to class?

Clothing
Students should dress in comfortable clothing such as:

  • Leggings / compression shorts / cotton shorts (no buttons, buckles, or zippers)
  • T-shirt / Compression Shirt
  • Leotard that covers their midriff and back
  • Coaches highly recommend the gymnast go barefoot since mats may be slippery, but gymnasts may wear socks

No skirts or dresses and male gymnasts are not allowed to be shirtless in the gym. Students will be going upside down, and you don’t want them trying to hold their shirt down when they should be focused on their form and the safe execution of the skill. There is extra clothing available at the front desk if necessary.

Jewelry
No jewelry should be worn. It can easily fall off, break, get lost or can get caught on equipment and/or cause injury to the child. If ears are newly pierced and earrings cannot be removed, they must be small studs. Rings, necklaces, bracelets (excluding medical), and dangling earrings should be left at home or with a trusted adult for safekeeping.

Hair
Hair should be pulled back into a ponytail (low ponytail is best for beginners), buns, braids, or any style they like as long as it will not fall in their face. Elastic headbands can also help, as long as they have enough grip to not fly off or slide around when practicing.

*In the beginning levels, special accessories such as grips or beam shoes are not necessary unless specifically directed by their coach.
*Parents who are participating should be dressed in comfortable clothing that allows them to assist their child.

What should my child bring to class?

Until your athlete moves far enough up to need special accessories like grips, all they need is a water bottle.

Are there lockers or cubbies onsite?

Yes, Mini Hops has multiple cubbies on site that your child(ren) can use to store their belongings during class.

Where can I watch my child's classes?

There are many viewing spots in the lobby that separates the Mini Gym and Big Gym. We also invite you to bring your own chairs (like camping chairs).

Do you have a lost and found?

Yes, we have a lost and found right at our front entrance. If you think you have lost something at Mini Hops, please email us at mail@mini-hops.com or call us at 952-933-2452. Lost items may not be found until later that night when the staff cleans. After items have been in lost and found for over 6 months, it may be thrown away or donated.

Do you have Wifi on site?

Yes, we have public Wi-Fi that is accessible to our visitors. The password is “MHG2600!”.

Do you do birthday parties?

At this time we are not doing birthday parties. This option will be re-evaluated at a later date, so please check back in the future.

How do I enroll?

Login or create your family account to submit an enrollment request.  In your account you will be able to update family information, add students and search available classes by level, day and time.  Select your desired classes and enter your payment information.  Once approved your enrollment is ONGOING until you unenroll or the end of the session comes.

We only have two sessions:

School Year: Runs from Beginning of September to End of May

Summer: Beginning of June to End of August.

Safety

Do we have to sign a waiver?

To participate in classes or events at Mini Hops, yes, you do have to sign a waiver. This is important because it informs you of the risks involved in gymnastics. When creating your account, you will need to accept this waiver as well as our other policies.

You will not be enrolled in any classes or events without these.

Do I have to stay on site during my child's classes?

All parents with children under 3 years old are asked to stay on site or in class with your child. It is not required that parents with children aged 4 and above stay on site. It is recommended that parents evaluate the possible needs of their child and discuss what the drop off / pick up plan will be.

Does Mini Hops close for snow or other extreme weather?

Mini Hops will close due to extreme weather if the Executive Director approves it. To find out if Mini Hops is closed or closing early on a certain day due to weather, please visit WCCO school listings, our homepage, or our social media.

Note – if you unsubscribe from email communications, we will not be able to inform you when we are closed for weather related reasons.

Are the coaches trained in First Aid/CPR?

At Mini Hops all our staff has the opportunity to get trained in CPR, Safesport, and other First Aid. All Mini Hops coaches are proficient in administering basic first aid and have concussion training. Many of our Senior Staff is trained in CPR and Safesport. Mini Hops also has an AED on site.

Policies

What if I have to miss class?

If you are going to miss class for any reason please let Mini Hops know by emailing or calling us at 952-933-2452. We will then mark your child as excused. We currently offer 1 make up per month, to be made up within the same month a class is missed. Please call or email to schedule.

What is your class make up policy?

If you are going to miss class for any reason please let Mini Hops know by emailing or calling us at 952-933-2452. We will then mark your child as excused. Our class make up policy is as follows:

  • Each enrolled student can make up one class per month, in the same calendar month as the class was missed
  • If more than one class is missed, there will not be additional make up classes offered
  • If the class is not made up in the same month, the make up class is forfeited
  • If enrolled in multiple classes, the make up policy is the same for each class and one make up is offered per class
  • Make up classes can be scheduled ahead of time as well – if you know you’re going to be out for a future class (i.e. vacation)
  • Make up classes may be in the same class or another at the same level (i.e. if enrolled in Girls 1st Grade Gymnastics, may take make-up in Tramp & Tumbling 1st Grade)
  • If you schedule a make up class and then miss, you cannot reschedule it
  • Note: Make ups cannot be guaranteed and space is limited

What is your cancellation policy?

Classes
Mini Hops reserves the right to cancel/combine any class due to low enrollment. Refunds/Credits are only given for:

  • Class cancellation by Mini Hops
  • Injuries
  • Serious medical illness (physicians note required)

Refunds/Credits will not be given for classes dropped after the billing date (26th of each month)

Special Events (Camps, Parents Night Out, etc.)
Mini Hops reserves the right to cancel any camp due to low enrollment. Refunds are only given for class cancellation by Mini Hops.

If you should have to cancel:

  • No refunds will be given
  • Credits will be given with at least 24-hour notice
  • No credits will be given with less than 24-hour notice

Pricing

Do you offer any discounts?

Yes, Mini Hops offers a few different discounts:

  • Multiple class discount: 5%
  • Multiple children discount: 10% (2nd child + receives the discount)
  • Veterans discount: 15% (requires proof)

These are the only discounts Mini Hops offers.

How does Rolling Enrollment Billing differ from the Terms of previous years?

Instead of paying a larger amount for a full term (7-10 weeks) of instruction at a time, you will be charged monthly.  MHG will charge your credit card for the first month (prorated if in the middle of the month) at the time of registration. We charge again on the 26th of each following month unless you drop the class.  You will remain in that class unless you drop.

If you wish to drop, you must let Mini Hops know before the 25th of the last month you would like to avoid being charged for the next month.

Why am I paying full tuition for months where there are breaks in the scheduled classes?

The tuition is based on a 47-week year to include 5 break weeks. It is most beneficial to stay enrolled for the entire year. Tuition remains the same for every month of the year. Your tuition pays for an educational experience and not a specified number of classes. In any given year, some months have four classes, and some months have five classes. On occasion, there will be a month with three classes for one reason or another. Over a year, typically, the average is slightly over four classes per month.

How do I pay?

Tuition is auto debited from your valid credit/debit card on file on the 26th of the month for the upcoming month. If you have an expired/declined card you will be notified and will have 24 hours to rectify the issue or you may be unenrolled from the class.

Do you offer financial assistance?

Our scholarship program is self-funded and financial assistance is available if funds are available. For more information, you can visit our Scholarship page here. If you would like to give a tax-free donation to the scholarship fund, click here.

Enrollment

How do I enroll?

Login or create your family account to submit an enrollment request.  In your account, you will be able to update family information, add students and search available classes by level, day and time. Select your desired classes and enter your payment information.  Once approved your enrollment is ONGOING unless you drop or the end of the session comes.

We only have two sessions:
School Year: Runs from Beginning of September to End of May
Summer: Beginning of June to End of August.

How does rolling enrollment work?

Rolling enrollment means that you are continuously re-enrolled in your class each month of the session unless you email or call us at 952-933-2452 and tell us that you would like to drop the class. If you are looking to drop the class, you need to let us know by the 25th of the month to avoid being billed for the following month.

Mini Hops only has two sessions: School Year and Summer. School Year runs from September to May and Summer runs from June to August.

How does the Waitlist work?

If the class you were hoping to enroll your child(ren) in is full, you can add yourself to the waitlist. It does not cost to be on a waitlist and you can be on as many waitlist’s as you would like. The earlier you sign up for a waitlist, the higher up on the waitlist you will be.

When you reach the top of the waitlist and a spot becomes available, we will text you and email you. You then have 12 hours to respond and claim the spot. If we do not hear back from you in that time, we will drop you from the waitlist and move on to the next person. If you do not want to accept the spot but would like to remain on the waitlist for a later date, please let us know.

Do you offer trial classes?

We do not. We believe that trial classes are not a good representation of a typical class. We recommend enrolling for the month to give your child the opportunity to feel comfortable with the class, the other students and the coach. This also gives our coaches the opportunity to get to know your child(ren) and how to best assist their growth.

If you are looking to drop the class, you just need to let us know by the 25th of the month to avoid being billed for the following month.

When is the best time for my child to start?

The best time to start gymnastics is now! Mini Hops offers classes for as young as 5 months old all the way to 100 years old. No season or sessions is better to get started. For billing purposes, the best time would be at the beginning of a month, but that doesn’t really matter.

Can I get started in a class mid-month?

Yes, if there is availability in the desired class, the first month’s registration can be pro-rated.  NO other months can be prorated.

When does the next session start? When does the current session end?

Mini Hops only has two sessions, School Year and Summer. The School Year runs from the beginning of September to the end of May and Summer runs from the beginning of June to the end of August.

Once you are enrolled in a class, you stay automatically re-enrolled until the end of the session or until you tell us you would like to drop the class.

Can I sign up for future months?

You are not able to actively enroll in a class for a future month. If you would like to join a class in the future, you will need to be added to the waitlist. If a spot becomes available for you after the date requested, we will text and email you.

How do move-ups occur? When does my child move to the next class?

In the mini gym, all classes are age-based. Parents will need to plan ahead and pick an available class or go on a waitlist the month after their child’s birthdate occurs.

In the school age program (ages 5 & up), where it is mostly grade based classes, students will stay in their grade for the year.  As they progress through the curriculum and master specific skills they will be evaluated.  If promoted at that time, parents can select an available class in the upcoming months or go on a waitlist for the desired day and time.

My child is too young to move up, but they’re very advanced for their age. Can they be put in the class for the next age up?

No. At Mini Hops we have found that placing a child into an incorrect age bracket takes away from not only the success of that child’s experience, but also from that of the other students in the class. Each class is designed to have multiple degrees of difficultly for a child to advance through.

How do I cancel my enrollment?

If you wish to discontinue (drop) your class(es), you will need to notify the front desk via email, phone call (952-933-2452), or through the parent portal before the 25th of the month that you would like your enrollment to end. Please include students name, program, your desired last month & any feedback. Your final class will be the last class of the month unless otherwise noted.

Please drop the class before the 25th to avoid payment for the following month.

Can I take a 1-month break?

We do not hold spots in classes or allow month long breaks. If you will be absent from class for a prolonged length of time, please let us know and we will note that in your account. You can continue to be enrolled in the class, but will be charged as normal on the 26th of each month for the following month.

Should you choose to drop the class, you will lose your spot in that class.  You can go on the waitlists for future months. If a spot becomes available for you after the date requested, we will text and email you.