Mini-Hops Gymnastics Frequently Asked Questions | Gymnastics Academy FAQs

FAQ

General

What are your hours?

Our current School Year Hours are as followed:
Monday-Fridays: 8:00am-9:00pm
Saturdays: 8:00am-5:00pm
Sundays: Closed

Where are you located?

We only have one location, our address is 2600 Campus Dr, Plymouth, MN 55441.

How can I contact Mini Hops?

There are many ways to contact Mini Hops. You can email us at mail@mini-hops.com, call us at 952-933-2452, or visit us at 2600 Campus Dr, Plymouth, MN 55441.

What should my child wear to class?

Clothing

There are many options on what to wear to gymnastics class. Kids will be going upside down, and you don’t want them trying to hold their shirt down when they should be focused on their form and the safe execution of the skill. Many female gymnasts will wear a leotard, sometimes adding shorts over, but you can also wear shorts/leggings and a tight or tucked-in t-shirt. For boys, a compression shirt or t-shirt which can tuck in, and athletic shorts or compression shorts should work. Gymnasts may wear socks; most go barefoot as the mats may be slippery. In the beginning levels, special accessories such as grips or beam shoes are not necessary unless specifically directed by their coach.

Jewelry

No jewelry should be worn, it can easily fall off and get lost or can get caught on equipment. If ears are newly pierced and earrings cannot be removed, they must be small studs. Rings, necklaces, bracelets (excluding medical), and dangling earrings should be left at home or in their cubbies for safekeeping.

Hair

Hair should be pulled back into a ponytail, buns, braids, or whatever works for them. Elastic headbands can also help, as long as they have enough grip to not fly off when practicing.

What should my child bring to class?

Until your athlete moves far enough up to need special accessories like grips, they really only need to bring a face mask and a water bottle.

Are there lockers or cubbies onsite?

Yes, Mini Hops has special cubbies for each program that your child(ren) can use to store their belongings during class. We have separate cubbies for Covid safety purposes.

Do you have a lost and found?

Yes, we have a lost and found right at our front entrance. If you think you have lost something at Mini Hops, please call us. Lost items may not be found until later that night when the staff cleans.

Do you have Wifi on site?

Yes, we have public wifi that is accessible to our visitors. No password is needed.

On what holidays/school closures is Mini Hops closed?

Mini Hops is closed on the following Holidays and School Closures:

  • April 5-9, 2021: No Rec Classes, only Camps
  • April 10, 2021: Mini Hops is Closed
  • May 29, 2021: June 5, 2021: Mini Hops is Closed
  • July 4 & 5, 2021: MHG Closed Holiday
  • September 4-6, 2021: MHG is Closed
  • November 25-27, 2021: MHG Closed Holiday
  • December 24 & 25, 2021 : MHG Closed Holiday
  • December 27 – 30, 2021: No Rec Classes, only Camps
  • December 31, 2021: MHG Closed Holiday
  • January 1, 2022: MHG Closed Holiday
  • April 4-8, 2022: No Rec Classes, only Camps
  • April 9, 2022: MHG is Closed
  • May 28 – June 4, 2022: MHG is Closed
Where can I watch my child's classes?

There are many viewing spots in the hallway that separates the Mini Gym and Big Gym. We ask that you currently limit it to 1 spectator per child.

How do I enroll?

Login or create your family account to submit an enrollment request.  In your account you will be able to update family information, add students and search available classes by level, day and time.  Select your desired classes and enter your payment information.  Once approved your enrollment is ONGOING until you unenroll or the end of the session comes.

We only have two sessions:

School Year: Runs from Beginning of September to End of May

Summer: Beginning of June to End of August.

Safety

Do we have to sign a waiver?

To participate in classes or events at Mini Hops, yes, you do have to sign a waiver. This is important because it informs you of the risks involved in gymnastics.

What are your Covid-19 protocols?

Mini Hops has been working very hard to be part of the solution, for a comprehensive plan of our Covid protocols please click here.

Do I have to stay on site during my child's classes?

Due to Covid-19, we are currently LIMITING spectators and fans in the facility. What this means, is that one parent should accompany their child(ren) who are under age 6 and are NOT independent or any student who needs assistance to get into the building and to class safely. If your child(ren) is over the age of 6 and are independent, we are asking that parents only walk them in the door and then spend the duration of class time in their car. We recommend that an adult accompany students enrolled in the Adaptive program. If your child cannot attend class independently, we ask that you come in with your child (with mask and do temperature screening), get them ready and to the gym door where they meet their coach and leave the building, and then return 5 to 10 min before the end of the class. Return in the same fashion for pick-up. If you need to stay in the building for your child, please limit it to ONE PARENT only, we also ask that children who do not have a class to stay at home or in the car (with supervision).

Does Mini Hops close for snow or other extreme weather?

Mini Hops will close due to extreme weather if the Executive Director approves it. To find out if Mini Hops is closed or closing early on a certain day due to weather, please visit our homepage or our social media.

Are the coaches trained in First Aid/CPR?

At Mini Hops all our staff has the opportunity to get trained in CPR and other First Aid. All Mini Hops coaches are proficient in administering basic first aid and most of our Senior Staff is trained in CPR. Mini Hops also has an AED on site.

Policies

What if I have to miss class?

If you are going to miss class for any reason please let Mini Hops know by emailing or calling us. We will then mark your child as excused. Normally we would allow you to have 1 make-up class per month, but due to the current Governors Orders, we have had to pause our makeup policy. Now instead of a make-up class, we can credit your account for 1 missed class per month.

What is your cancellation policy?

Mini Hops reserves the right to cancel/combine any class due to low enrollment. Refunds are only given for class cancellation by Mini Hops, injuries, and serious medical illness (physicians note required).

Special Events (Camps, Parents Night Out, etc.) Cancellation Procedure – If you should have to cancel, MHG does not refund, only credits will be given with at least 24-hour notice and no credit or refund will be given with less than 24-hour notice. We reserve the right to cancel any event due to low enrollment. If MHG must cancel an event you may choose a refund or a credit.

My child is going to miss class. Can they make it up?

Normally we would allow you to have 1 make-up class per month, but due to the current Governors Orders, we have had to pause our makeup policy. Now instead of a make-up class, we can credit your account for 1 missed class per month.

Pricing

Do you offer gift cards?

Yes, Mini Hops offers gift cards! They are a great gift for any holiday for any age. To order a gift card, please visit our pro-shop.

Is there a discount for multiple family members? Any other discounts?

Yes, there is a 5% multiple class, 10% multiple children, (2nd child + receives the discount), and a 15% Veterans discount.

How does Monthly Tuition Billing differ from the Terms of previous years?

Instead of paying a larger amount for a full term (7-10 weeks) of instruction at a time, you will be charged monthly.  MHG will charge your credit card for the first month (prorated if in the middle of the month) at the time of registration and again on the 26th of each month until you unenroll.  You will remain in that class until you unenroll.

If you wish to unenroll you must let Mini Hops know before the 25th of the last month you would like to avoid being charged for the next month.

Why am I paying full tuition for months where there are breaks in the scheduled classes?

The tuition is based on a 47-week year to include 5 break weeks. It is most beneficial to stay enrolled for the entire year. Tuition remains the same for every month of the year. Your tuition pays for an educational experience and not a specified number of classes. In any given year, some months have four classes and some months have five classes. On occasion, there will be a month with three classes for one reason or another. Over a year, typically, the average is slightly over four classes per month.

How do I pay?

Tuition is auto-debited from your valid credit/debit card on file on the 26th of the month for the upcoming month. If you have an expired/declined card you will be notified and will have 24 hours to rectify the issue or you may be unenrolled from the class.

Is there a discount if I want to pay for the whole year?

No there is not a discount for pre-paying for multiple months. Mini Hops does not really offer that as an option.

Do you offer financial assistance?

Our scholarship program is self-funded and financial assistance is available if funds are available.  Currently, with COVID restrictions, there are no funds available.

Enrollment

How does rolling enrollment work?

Rolling enrollment means that you are continuously re-enrolled in your class each month until you tell us you would like to unenroll or the end of the session comes.

Mini Hops only has two sessions, School Year and Summer. School Year runs from September to May and Summer runs from June to August.

When is the best time for my child to start?

The best time to start gymnastics is now! Mini Hops offers classes for as young as 5 months old all the way to 100 years old. No season or sessions is better to get started. For billing purposes, the best time would be at the beginning of a month, but that doesn’t really matter.

Can I get started in a class mid-month?

Yes, if there is availability in the desired class, the first month’s registration can be pro-rated.  NO other months can be prorated.

My child is too young to move up, but they’re very advanced for their age. Can they be put in the class for the next age up?

MINI GYM: No, at Mini Hops we have found that placing a child into an incorrect age bracket takes away from not only the success of that child’s experience but also from that of the other students in the class. Each class is designed to have multiple degrees of difficultly for a child to advance through. 

BIG GYM: If your child is advanced enough to move into a Level class, their Rec coach will have them evaluated and once they are approved to move, they can make the change into a Level class. If they are in consideration to join one of our competition teams, a team coach will contact you and inform you about team and moving into one.

How do move-ups occur? When does my child move to the next class?

In the mini gym, all classes are age-based  Parents will need to plan ahead and pick an available class or go on a waitlist the month after their child’s birthdate occurs.

In the school age program, where it is mostly grade based classes, students will stay in their grade for the year.  As they progress through the curriculum and master specific skills they will be evaluated.  If promoted at that time, parents can select an available class in the upcoming months or go on a waitlist for the desired day and time.

When does the next session start? When does the current session end?

Mini Hops only has two sessions, School Year and Summer. The School Year runs from the beginning of September to the end of May and Summer runs from the beginning of June to the end of August.

Once you are enrolled in a class, you stay automatically re-enrolled until you tell us you would like to unenroll or the end of the session comes.

How do I enroll?

Login or create your family account to submit an enrollment request.  In your account you will be able to update family information, add students and search available classes by level, day and time.  Select your desired classes and enter your payment information.  Once approved your enrollment is ONGOING until you unenroll or the end of the session comes.

We only have two sessions:

School Year: Runs from Beginning of September to End of May

Summer: Beginning of June to End of August.

How do I cancel my enrollment?

If you wish to discontinue your class(es), you will need to notify the front desk via email, phone call, or through the parent portal before the 25th of the month that you would like to be your enrollment to end.  Please include students name, program, your desired last month & any feedback.

Please unenroll before the 25th via email to avoid payment for the following month.

Can I sign up for future months?

You can enroll or be added to the waitlist to request your spot in the class after the 25th of the month.

Can I take a 1-month break?

Once you unenroll you may lose your spot in the class.  You can go on the waitlists for future months.  Once the billing is complete for that month the customer experience team will notify you if you are able to enroll in the class.